Customer Satisfaction Guarantee

Our goal at AMPUPLUGNPLAY is to provide quality products to our customers in a timely manner. As fellow guitar players we realize everyone has different likes and dislikes when it comes to their guitars and amps. We understand what sounds great on one type of guitar may sound completely different on another and can make online purchasing challenging. So we offer the following customer satisfaction guarantee.

  • If the AMPUPLUGNPLAY fails to meet your expectations simply return it postage prepaid within 30 days of shipment for a complete refund (less shipping & handling).

  • We warranty the AMPUPLUGNPLAY against defects in materials and workmanship for a period of 30 days from the date of shipment. Simply return it postage prepaid and we will replace it free of charge.

Returns and Warranty Policy: Merchandise must be returned in like new condition with original product packaging within 30 days from the original date of shipment from AMPUPLUGNPLAY. No refunds will be issued on any merchandise found to be misused. All merchandise must be returned postage or shipping prepaid. Refunds will be for the original purchase price less shipping and handling. All returns must be accompanied by a properly completed Return Authorization Form to receive the applicable credit.



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